Trial Product Users -
Basic Technical Support is offered free-of-charge during the
evaluation period for up to 30 days.
Standard - Registered Licensees - Standard Technical Support is free
to all registered
licensees of DBI products. If your license is not registered with
us, you will need to
register your serial number
with us before support can be extended.
Premium - Premium
Support Annual Subscription
- A subscription
plan available for an annual fee
of $150 (USD). Premium Support requests receive
and most comprehensive. If you would like to
Premium Support plan, please click
here. Please note that selecting premium support below without
having a plan in place will delay your response and may require a re-submission
of the request as a Standard type.