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Statement of Privacy

At DBI, we are committed to protecting your privacy. At DBI-Tech.com, you can navigate through most of our site without giving us any information about yourself. Occasionally, we do need information to provide services that you request. 

Collecting your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. This information is requested when you are asked to register before downloading trial or production versions of our products, subscribing to e-mail newsletters, or when purchasing and registering DBI products. Personal information collected by DBI-Tech.com is usually limited to name, e-mail address, country or location, but we may request additional information when needed to provide a service that you are requesting.

When you buy and install a new product from one of our resellers or another source and not directly from DBI, you will be required to register your purchase with DBI (registration card or online registration). When you do so, we keep this registration information on file with any information you've already given us on previous visits to our Web site or at the time of a prior purchase. This is considered your personal profile.

Use of your Personal Information
We use your personal information for the following primary purposes:

  • To identify you and your eligibility for technical and sales support privileges.
  • To alert you to product upgrades, special offers, updated information and other new services from DBI Technologies.
We do not hire or otherwise make use of other companies to provide services on our behalf, such as packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing registrations. 

DBI Technologies will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DBI or the site; (b) protect and defend the rights or property of DBI Technologies.


Control of your Personal Information
When you register, or otherwise give us personal information, DBI Technologies will not share that information with third parties for any reason, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

DBI Technologies never shares your information with other companies, regardless of the products or services that they offer.

DBI Technologies may send out periodic e-mails informing you of technical service issues related to a product or service you have purchased from us. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.


Access to your Personal Information
Access to your information is completely restricted to qualified staff at DBI. If you need to update your profile information with DBI or if you would like to know what information we currently have on file, please contact:
 
privacy_officer@dbi-tech.com

Security of your Personal Information
DBI Technologies strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers and data management applications with limited & restricted access.

You also have a significant role in protecting your information. No one can request or receive your personal information without knowing your product license (serial) number, so do not share it with others.
 

Contact Information
DBI Technologies welcomes your comments regarding this Statement of Privacy, please contact us by e-mail, or postal mail.

Phone: (204) 985-5770
Fax: (204) 985-5771

 

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